Installation Terms and Condition
One Year manufacturing warranty on all new equipment and sixty days Maa Infosys Inc labor warranty. In case of Fire, Flood, Vandalism or any physical damage is not covered under warranty.
Data Backup or Burning Video Clips of any incident or Occurrence is not covered under warranty. REMOTE ACCESS is also not covered under warranty.
DRYWALL / SIDEBOARD cutting Policy :
Our Technician will cut the drywall / Baseboard to accomplish the job and patch at the same time OR will put the plastic cover (Cocking, Compounding, Sanding and Painting is customer responsibility ).
SAFETY SHOE POLICY: At the time of installation the technician has to use safety shoes on for electrical safety hazard ( Putting safety shoes is mandatory at the workplace by WSIBC and Canadian Safety Authority ).
RESPONSE TIME :
Our Response Time is Seventy-two hours ( max ) in Case of any emergency / System Failure, But we will try to reach as soon as possible and try to fix the problem on urgent basis Working Days and Hours: Our working days Monday to Friday from 10:00 AM to 6:00 PM.